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The Guardian - Life & Style • Jan. 31, 2026, 4:45 p.m.
‘It’s ridiculous’: publicans bemused by rise of single-file queues to get served
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Bar owners say they struggle to dissuade people from forming a line as behavioural experts point to post-pandemic ‘new norms’ “I’m not sure what else we can do to be honest,” Paul Loebenberg said, of the people lined up at his bar. “Maybe there’s something I’ve missed, but we’ve tried everything.” To anybody who frequents pubs and dislikes feeling as if they are waiting at a bank, Loebenberg’s exasperation is all too familiar.
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